We may collect the following information when you contact us or use our website:
Privacy Policy
Information We Collect
- Name
- Phone number
- Email address
- Service address
- Photos or descriptions you send for estimates
- Messages submitted through our contact form
- Basic website usage data (via cookies or analytics tools)
We only collect information that helps us provide services, communicate with you, or improve our website.
01
How We Use Your Information
We use your information to:
- Provide estimates and schedule services
- Communicate about appointments or questions
- Send invoices or receipts
- Improve our website and customer experience
- Maintain internal records for safety, insurance, and service history
We do not sell, rent, or trade your personal information.
02
How We Protect Your Information
We take reasonable steps to protect your information, including:
- Secure storage systems
- Limited access to customer data
- No sharing of personal information with third parties except as required to provide services (e.g., payment processors)
03
Cookies & Website Tracking
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. This helps us improve layout, content, and user experience.
You can disable cookies in your browser settings at any time.
04
Third‑Party Services
Our website may include links or tools from third‑party services such as:
- Google Maps
- Payment processors
- Scheduling or contact form tools
These services have their own privacy policies. We are not responsible for their practices.
05
Your Rights
You may request that we:
- Update your information
- Correct inaccurate information
- Delete your information from our records
To make a request, contact us at: Contact@vajunkbandits.com
06
Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from children.
07
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version.
08
Non‑Discrimination & Community Commitment
VA Junk Bandits proudly serves everyone. We do not discriminate based on:
- Culture
- Race or ethnicity
- Age
- Gender or identity
- Disability
- Religion
- Business size (homeowners, small businesses, or corporations)
Every customer deserves fair, respectful, and professional service.
09
Environmental Responsibility
We believe in keeping the earth as healthy as possible — and leaving it better than we found it. We work to reduce landfill waste by:
- Donating usable items to local charities, thrift stores, and mom‑and‑pop shops
- Recycling whenever possible
- Offering donation pickup within our service radius
- Encouraging community reuse and sustainability
We believe that when businesses and neighbors work together, we can protect our community and our planet.